If water is uncontrolled or approaching electrical equipment, prioritise safety and call a plumber. The guidance below is general and does not replace an inspection.

Understanding the issue

Visible condition, past leaks and the arrangement of supplies and wastes can inform a plumbing assessment. A short viewing cannot establish the condition of concealed pipes. Clarify what a pre-purchase inspection will and will not cover.

Before arranging the visit

Ask for previous repair information and identify areas that cannot be accessed.

Choosing the appropriate plumbing visit

We check the visible fault, isolation, pipe condition and access before agreeing the repair scope. Our plumbing maintenance & inspections page explains the related work and how an assessment is arranged.

Where the findings point to home plumbing health check, read the home plumbing health check service details before discussing the repair scope. The actual fitting and access determine the work needed.

Information worth keeping

Record when the issue occurs, the affected room and any previous repair. For a property in our home area, plumbing in West Bridgford explains the local enquiry route; check the coverage directory for another postcode.

Connected questions

For a related question about plumbing maintenance & inspections, the guide A practical annual plumbing inspection checklist explains what to record next.

For a related question about plumbing maintenance & inspections, the guide What to keep in a plumbing maintenance record explains what to record next.