If water is uncontrolled or approaching electrical equipment, prioritise safety and call a plumber. The guidance below is general and does not replace an inspection.

Understanding the issue

Bath panels and surrounding finishes determine how fittings can be inspected and repaired. Access to the waste and tap connections should be considered before replacing seals or planning a new bath. Concealing every connection can complicate later maintenance.

Before arranging the visit

Identify removable panels and mention any recent changes to flooring or tiling.

Choosing the appropriate plumbing visit

We check the visible fault, isolation, pipe condition and access before agreeing the repair scope. Our baths & showers page explains the related work and how an assessment is arranged.

Where the findings point to bath installation, read the bath installation service details before discussing the repair scope. The actual fitting and access determine the work needed.

Information worth keeping

Record when the issue occurs, the affected room and any previous repair. For a property in our home area, plumbing in West Bridgford explains the local enquiry route; check the coverage directory for another postcode.

Connected questions

For a related question about baths & showers, the guide Shower temperature changes: useful clues explains what to record next.

For a related question about baths & showers, the guide A shower tray leak or a waste leak? explains what to record next.