If water is uncontrolled or approaching electrical equipment, prioritise safety and call a plumber. The guidance below is general and does not replace an inspection.

Understanding the issue

Renewing sealant may not resolve movement, a failed waste or hidden supply leakage. The source should be investigated before repeated cosmetic resealing. The enclosure and tray manufacturer's requirements also affect the repair.

Before arranging the visit

Explain where water appears and how previous sealing work changed the symptom.

Choosing the appropriate plumbing visit

We check the visible fault, isolation, pipe condition and access before agreeing the repair scope. Our baths & showers page explains the related work and how an assessment is arranged.

Where the findings point to shower installation, read the shower installation service details before discussing the repair scope. The actual fitting and access determine the work needed.

Information worth keeping

Record when the issue occurs, the affected room and any previous repair. For a property in our home area, plumbing in West Bridgford explains the local enquiry route; check the coverage directory for another postcode.

Connected questions

For a related question about baths & showers, the guide Shower temperature changes: useful clues explains what to record next.

For a related question about baths & showers, the guide A shower tray leak or a waste leak? explains what to record next.